Data backup...
It's not IF you will need it, it's WHEN!
 

A solid data backup strategy is one of the basic tenants of a business plan that utilizes any sort of computer infrastructure.

This strategy protects critical business information from mistakes that will occur, failure of the mechanical hard drive within a computer and intentional damage.

It may sound like a subject that receives much more attention than needed, but it continues to cost businesses millions in lost revenue, repair costs and worst of all, lost customers. Customers you spent a lot of effort and advertising dollars to win in the first place. 

And smaller businesses are at the highest risk. Why?

First, they are convinced this in an issue for larger businesses and yes, they write CDs of their information. Yet, all financial and customer records are typically stored on a single computer or more accurately a single hard drive. And, those non-verified tapes or CDs are stored in the corner of an office in conditions that quickly degrade these media.



So, a few $0.25 CDs protect the financial records of a million dollar business. That's a wager for the truly adventurous!

Here are some of the most dramatic examples of actual events. In each case, the business believed their backup strategy covered their needs. In most cases, they contacted Colorado Networks after a serious flaw was discovered in their strategy.

  • Nov '03, a Denver, CO based medical practice with six physicians in the office lost six months of patient records due to unreadable tape backups that were discovered in the process of recovering from a hard drive failure.
    • Losses ~ $312,000 in billable time, patients who left the practice and repairs.
       
  • Sept '03, a Colorado Springs, CO dental clinic lost four months of appointment records due to disgruntled employee damage and a failed backup process.
    • Losses ~ $148,000 in billable time and additional employee wages attempting to reschedule appointments.
       
  • July '04, a Colorado Springs, CO contractor looses five months of payroll and project financial records due to the failure of a manual backup process that generated unreadable CDs.
    • Losses ~ $12,000 of additional wages to re-enter some data and a total loss of project financial and IRS payroll records.
       
  • Feb '04, a Colorado Springs, CO law firm looses two years of client records due to a failed hard drive and a tape backup process that failed to actually write to tapes.
    • Losses ~ $5,000 in additional wages to reenter some data and a total loss of client records.
       
  • Oct '04, An evaluation of backup procedures saves the records of a Denver legal firm!
    Backup control software on the office file server did not exist. An analysis of the situation determined the application had been removed over one year ago! Employee tampering is suspected. Backup processes were implemented immediately to protect against any loss of information and avoid any impact to business operations.

This is not a backup strategy!
Think about the physical aspects as well as overall strategy...

  • Sept '05, an employee of a Colorado Front Range financial firm plugs a space heater into a power source used by the office file server. The overload protection trips, corrupting the file structure on the server's hard drives, leaving client information destroyed. No backup process was used according to an employee because the server was "new and should not be an issue".
    • Losses ~ $650 for data recovery services along with an untold loss of client accounts.
       
  • Jan '06, a Colorado Front Range firm is burglarized.
  • Computers that were not removed from the premises were smashed beyond repair, along with most the office furnishings. Backups were kept locally and as a result, a complete lost of business data.
    • Losses ~ no dollar estimate at this point in time. Many questions remain as to the ability to continue business activities.
       
  • April '07, a Colorado Springs, CO medical firm looses a majority of its patient records due to an employee "forgetting" to change backup tapes over an extended period of time. The oversight was identified only after the loss of a hard disk drive on the practice server.
     
  • May '07, a Colorado Front Range pet care company looses two months of critical business information due to the failure of a tape backup system.

    This is where Colorado Networks has leveraged corporate enterprise management toward a cost effective solution for smaller businesses.

    D2AT Features

    • Scaleable protection for small to large businesses

    • Satisfies disaster recovery requirements for offsite storage, including HIPAA!

    • Verified completion of the backup process that's actively monitored by Colorado Networks' staff.

    • Daily reports of backup success or errors

    • Correction of errors made by Colorado Networks staff, transparent to clients!!

    • Backup restoration at your fingertips!

    Let the Colorado Networks team demonstrate a
    customized solution for your specific business needs
    .

    We also offer
    a no obligation, no cost evaluation of your current backup strategy.

    We ask tough questions to launch your staff's review of backup processes.  Whether
    you do business with Colorado Networks is not the issue, The question is whether
    your business can survive a catastrophic loss of data.

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